Can't sign in?
- Go to mytvguide.tv/portal, type your email and choose “New here or forgot your password? Set it by email”.
- Open the email from MyTVGuide (check spam or junk too) and choose a password.
- Not sure which email your account uses? On the TV, open Settings → Account. It shows the account, partly hidden for privacy.
More detail: Can't sign in to your account?
Still stuck? Ask us
Use this if the password email never arrives, even in spam, or you no longer use the email address on your account. We reply by email. For your privacy we never say here whether an address has an account, and we never send account details to an address that isn't on the account.